Troubleshooting

The Knowledge Base articles referenced below explain how to solve a variety of known issues.

All Products

• Lost License Key or Download File

• "Can't run 16-bit Windows Program" Installation Error

• Installation Freezes or Fails
• Digital Signature Error
• Long File and Directory Names
• What is this .exe or .dll file I found on my computer?

Currency Server

• Internet Explorer Displays "HTTP 500 - Internal Server Error"
• Server Returns "HTTP 404 - File Not Found"
• Server Returns "Server Error in '/' Application"
• Web Service Methods Return "HTTP 404 - File Not Found"
• Web Service Methods Return  "System.InvalidOperationException: Unable to Generate a Temporary Class"
• ASP Returns Error 8002801d "Library Not Registered"
• Troubleshooting Data Update Errors
• Exchange Rate Data not Up-To-Date
• FAQ

WorldCalc

• Troubleshooting Data Update Errors
• Exchange Rate Data not Up-To-Date

Euro Calculator

• Troubleshooting Data Update Errors
• Exchange Rate Data not Up-To-Date
• FAQ

MenuBox

• "Oleacc.dll not found" and "shlwapi.dll not found" Errors
• FAQ

Other Products

Some Amiga-related pages have been moved. Follow this link for the troubleshooting section.