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Technical SupportWhile we strive to design products that are easy to use and never require special assistance, we also appreciate the opportunity to learn from your support requests to improve our products, services and web site. The following resources are at your disposal to guide you through information which is already available, and to request personal support. Pre-Sales QuestionsIf you have not yet purchased a product, please check the FAQ (Frequently Asked Questions) page which is specific for that product and the general Troubleshooting page, and if your questions are not answered there please refer to the Contact section. Help with Online SalesIf you need a copy of a license key or download file, or if you experienced problems downloading a file, or if you have billing or credit card charge questions in relation to software purchased electronically, or if you set a password in the online store and lost it, kindly refer to this page. TroubleshootingThe Troubleshooting section lists articles from our Knowledge Base which provide solutions to the most common issues. Contact SupportIf the above did not help you, we will be very happy to assist you. |
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